BSA 435

1. Which is not one of the major challenges currently facing HR managers?
a. motivating employees without pay raises and promotions
b. changing federal, state and local legal requirements
c. adjusting benefit programs due to increasing costs
d. replacing “baby boomers” as they exit the workplace
 
2. Human resource management is?
a. supervising, monitoring, controlling, and disciplining employees in order to achieve organizational goals efficiently and effectively.
b. the designing of organizational systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.
c. the efficient and effective use and coordination of human capital to ensure the profitability and long-term sustainability of the organization.
d. the design of the interface between the human capital of the firm and its technological and financial capital in order to efficiently and effectively reach organizational goals..
 
3. When the human resources function creates a unique capability in a firm that creates high value and differentiates the organization from its competition, human resources is a/an ____ for the firm.
a. intangible asset
b. core competency
c. critical capability
d. strategic contributor
 
4. The collective value of the capabilities, knowledge, skills, life experiences and motivation of an organizational workforce is called
a. the organization’s talent inventory.
b. total human resources.
c. human capital.
d. the organization’s intellectual assets.
 
5. Through the ____ function, HR management provides the organization with a sufficient supply of qualified individuals to fill the jobs in the organization.
a. staffing
b. equal employment opportunity
c. talent management
d. employee and labor relations
 
6. Which of the following activities would NOT fall into the risk management function of HR?
a. Sending all employees a text message requiring them to report in to a designated individual after an earthquake affects the city in which the company’s plant is located.
b. Negotiating with a representative of the Occupational Safety and Health Administration (OSHA) about appropriateness of a measure to reduce harmful gases in a mine.
c. Requiring employees to purchase a minimal level of life insurance when they are deployed overseas.
d. Designing policies and procedures for a shipping firm to handle episodes of piracy and employee hostage-taking.
 
7. Compensation and benefits managers in almost all organizations face a major and growing concern regarding the cost of?
a. equalization of pay between men and women.
b. incentive pay for hourly employees.
c. health-care benefits.
d. outsourcing to lower-wage countries.
 
8. Talent management includes which of the following activities?
a. job-skill training
b. wage and salary administration
c. diversity assessment and analysis
d. environmental scanning
 
9. ____ identifies paths and activities for individual employees as they develop within the organization.
a. Staffing
b. HR development
c. Equal Employment Opportunity
d. Career planning
 
10. A large Japanese semiconductor manufacturer is building a manufacturing plant in rural Texas. The Japanese firm has developed a highly-effective system of motivating employees which results in high productivity and high worker satisfaction. As an HR consultant to the Japanese firm,

what should your advice be?
a. The Japanese firm should study the local Texas culture and redesign its motivation system for the U.S. plant.
b. The Japanese firm can implement the same motivation system in Texas and expect high productivity and high employee satisfaction.
c. The rural Texas and Japanese cultures are so different, that there is little likelihood that a Japanese-operated plant in Texas could be successful.
d. As long as the Japanese company’s motivation system is based on pay-for-performance, the Texas employees will be as productive and satisfied as their Japanese counterparts.